Urgent
Urgent same-day (weekday)
Same-day weekday call-out
£150first hour
then £100 / hour
Emergency plumber in West & North West London
Emergency plumbing is for urgent problems like burst pipes, active leaks, overflowing toilets, loss of water, severe blockages and water coming through ceilings.
The Happy Heating Co helps homeowners and landlords across West and North West London make the situation safe, stop further damage and repair the fault where possible. If water is escaping, turn off the stopcock or local isolation valve first if you can do so safely. Then call for help. We will talk you through the immediate steps, attend as quickly as we can and explain whether the issue needs a temporary repair, a full replacement part or follow-up work.
Burst pipe? Water leak you can’t stop? Overflowing toilet or failed stopcock? Call The Happy Heating Co for urgent plumbing help across West and North West London. We’ll help you make the issue safe, confirm availability and get help to you as quickly as possible.
Call for emergency plumbing help
Phone is fastest in an emergency. Call us and we’ll advise you straight away, confirm availability and explain the likely next step before you commit.
020 8051 2124- Burst pipes & water leaks
- Overflowing or leaking toilets
- Stopcock & valve failures
- Urgent pipework issues
Fast response
Emergency calls prioritised
Make-safe first
Stop the water, limit damage
Clear pricing
Cost confirmed before work starts
Local engineers
Covering West & North West London
When it can’t wait until tomorrow
If water is escaping and you can’t control it, call — these are the calls we drop everything for.
Burst pipes
A split or burst pipe can flood a room quickly. We isolate the water, limit the damage and repair or cap the pipe where possible.
Water leaks
Leaks under sinks, around pipework or from fittings traced, contained and repaired before they cause further damage.
Overflowing toilets
Overflowing, leaking or continuously running toilets made safe and repaired where possible.
Stopcock & valve failures
Stiff stopcocks, failed isolation valves and leaking valves repaired or replaced so you can control the water again.
Urgent pipework issues
Leaking joints, corroded pipework and failed connections made safe, repaired or replaced where suitable.
Landlord emergencies
Tenant-reported leaks and urgent plumbing issues handled quickly, with clear updates and records for landlords.
What to do in a plumbing emergency
If water is leaking, overflowing or spreading, these quick steps can help reduce damage before an emergency plumber arrives.
01
Turn off the water
Find your stopcock and turn it clockwise to shut off the water supply.
02
Make electrics safe
If water is near sockets or lights, switch off the affected circuit if safe.
03
Call us
Phone 020 8051 2124 and we’ll advise you on the safest next step.
Clear call-out & labour rates
What a call-out costs
Our phone line is answered 24 hours a day — we take your details and get them straight to an engineer. For genuine emergencies we come out as fast as we safely can, including evenings and weekends.
The rate depends on when we attend. Whatever the time, we agree the price with you before we set off — never a surprise on the day — and every repair carries our 12-month workmanship guarantee.
Saturday
Saturday
All day Saturday
£160first hour
then £130 / hour
Weekday evening
Evening
Weekday evenings, outside standard hours
£180first hour
then £150 / hour
Sun & bank hols
Sunday & bank holiday
Sundays and public holidays
£220first hour
then £170 / hour
How it's billed
The first hour covers the call-out and first hour's labour. After that we bill by the hour, so you only pay for the time the job actually takes.
Any parts are quoted and agreed with you separately before we fit them.
- Price agreed first — confirmed before we travel, never sprung on you after
- We make safe — the immediate danger is dealt with first
- Gas Safe registered — (657972) and fully insured
- 12-month guarantee — on the work we carry out
Rates are for labour and confirmed before any work begins. Parts quoted separately. Prices correct as of 2026. Urgent pricing applies where same-day attendance is needed for an immediate risk to people or property, an uncontrolled leak, or loss of an essential service for a vulnerable occupant — not for routine or non-urgent work.
Local plumbing help your neighbours recommend.
Homeowners and landlords across West and North West London trust The Happy Heating Co for tidy repairs, clear advice and reliable plumbing support.
We cover emergency plumbing right across West & North West London — including Acton, Ealing, Kilburn, Willesden, Queen's Park, Kensal Rise, Maida Vale and Hammersmith. Call and we'll get to you as fast as we safely can.
Plumbing emergency FAQs
Clear answers for homeowners and landlords across West and North West London.
Ask on WhatsAppWhat should I do while I wait for an emergency plumber?
Turn off your water at the stopcock if you can reach it safely. If water is near sockets, lights or appliances, switch off the affected circuit at the consumer unit only if it is safe to do so. Use towels or buckets to contain the water, then call us and we’ll advise you on the safest next step.
How quickly can you get to me?
We prioritise emergency plumbing calls across West and North West London and will give you an honest arrival time before you commit. Availability depends on your location, traffic, engineer availability and the type of emergency.
Where is my stopcock?
Your internal stopcock is most often under the kitchen sink, in a downstairs cupboard, hallway, utility area or near where the mains water enters the property. Turning it clockwise usually shuts off the cold water supply.
Do you cover emergencies for landlords?
Yes. We help landlords and letting agents with tenant-reported leaks, burst pipes, overflowing toilets, failed stopcocks and urgent pipework issues. We can make the situation safe, update you clearly and provide an invoice or report for your records.
Do you charge more for emergency plumbing?
Emergency plumbing may cost more than a standard booked visit because urgent calls are prioritised. We confirm the call-out or diagnosis cost before attending, then agree any repair cost before work starts.
Can you help with a burst pipe?
Yes. We can help isolate the water, limit the damage and repair or cap the burst pipe where possible. If water is escaping, turn off your stopcock and call us straight away.
Can you help if my stopcock will not turn?
Yes. We help with stiff, seized or failed stopcocks and faulty isolation valves. If you cannot turn the water off during a leak, call us and we will advise you on the safest next step.
Do you deal with blocked drains?
We focus on emergency plumbing inside the property, such as leaks, burst pipes, overflowing toilets, stopcocks, valves and pipework. If the issue is a main drain, external drainage blockage or sewer problem, you may need a drainage specialist.
What should I do if I smell gas?
If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999. Open doors and windows if safe, do not turn electrical switches on or off, avoid flames, and leave the property if advised.