ANNUAL SERVICE INCLUDED
£9.99/month
12-month minimum term · then monthly until cancelled
A maintenance service plan, not insurance or breakdown cover. Read the full terms.
A boiler service plan for West London.
Looking after your boiler, so you don’t have to.
For £9.99 a month, your annual boiler service is taken care of—with reminders, priority scheduling during busy periods and 10% off eligible standard labour. Local care from a Gas Safe registered engineer.
Registered
Gas Safe 657972
Gas Safe registered engineers — registration 657972.
Local
West & North West London
Serving local homes, landlords and rental properties.
Ratings
Rated 5.0 on Google
Our aim is to provide the best solutions and honest feedback.
Covered
£2m public liability
£2m public liability insurance on every job.
£119.88
over the initial 12 months—almost exactly the £120 cost of one standard service.
The Homeowner Plan spreads the cost of one standard annual boiler service across the year. We remind you when the service is due and help arrange a suitable appointment, so it is less likely to be forgotten.
While your payments are up to date, you also receive priority scheduling during busy periods, 10% off eligible standard labour at the registered property, and digital service records kept year on year. Repairs and parts remain separately chargeable.
Why homeowners join
Useful benefits, without pretending it is insurance.
A straightforward annual service plan from the local engineer already looking after your boiler.
One less date to remember
We contact you when the annual service is due and help arrange an appointment around your diary.
Priority when the diary gets busy
Plan customers receive reasonable preference when suitable appointments are available during busy periods.
10% off eligible repair labour
The discount applies to our eligible standard labour charges. Parts and other non-labour costs are quoted separately.
Your service history, kept together
We issue a digital service record after the completed service and retain your history year on year.
THE NUMBERS
The annual service is the foundation.
Twelve payments of £9.99 total £119.88 during the initial term. A one-off standard service is £120, so the plan spreads almost the same cost across the year.
Reminders, priority scheduling, the eligible labour discount and record keeping are included at no additional plan charge.
Compare our one-off boiler services →
£9.99 × 12
One standard service in each plan year
Clear from the start
What is included — and what is not.
No vague “cover” wording. Here is what the monthly payment actually provides.
Included in the plan
One standard boiler service in each 12-month plan year
Safety, flue, combustion, controls and pressure checks appropriate to your boiler
Condensate trap and expansion vessel attended to as part of our standard service
Annual service reminder and help arranging the appointment
Priority scheduling during busy periods, subject to availability
10% off eligible standard labour while payments are up to date
A digital service record after the completed service
Not included
Breakdown insurance or repair-cost cover
Free call-outs, fault finding or diagnostics
Emergency or round-the-clock engineer attendance
Parts, materials, repairs or replacement work
Radiators, pipework or the wider heating system
Manufacturer-warranty work
More than one service per plan year
Anything outside the included service is explained and quoted separately. You are not obliged to accept a separate quote.
Compare your options
Plan, standard or comprehensive?
Choose the way of looking after your boiler that suits you. The plan includes our standard annual service.
| What you receive | Standard£120 one-off | Comprehensive£225 one-off | Homeowner Plan£9.99/month |
|---|---|---|---|
| Standard Gas Safe boiler service | Included | Included | Every plan year |
| Full strip-down and internal clean | Not included | Included | Not included |
| Genuine manufacturer service kit | Not included | Included | Not included |
| Service reminders | Not included | Not included | Included |
| Priority scheduling in busy periods | Not included | Not included | Subject to availability |
| Eligible standard labour discount | Not included | Not included | 10% |
| Digital service record | Provided | Provided | Kept year on year |
| Manufacturer-warranty servicing record | Provided | Provided | Provided yearly |
Manufacturer warranty requirements vary. Check and follow the terms supplied with your boiler. Comprehensive service work depends on the appliance and manufacturer instructions.
Join once. We help keep the service on track.
01
Join securely online
Set up your £9.99 monthly payment through Stripe. We’ll then confirm your plan and send you the full terms.
02
We send the reminder
When the annual service becomes due, we contact you and help arrange a suitable appointment.
03
Keep the benefits all year
Receive priority scheduling and 10% off eligible standard labour while your plan payments are up to date.
A care plan, not an insurance policy.
The Homeowner Plan pays for one standard annual service and includes useful customer benefits. It does not promise free repairs, parts, diagnostics or emergency attendance.
If the service identifies a fault, we explain it plainly. Diagnostic visits, repairs and parts are quoted separately, and the 10% discount is applied to eligible standard labour.
Read the Homeowner Plan Terms & ConditionsHomeowner Plan FAQs
Clear answers for homeowners and landlords across West and North West London.
What is included for £9.99 a month?
The plan includes one standard boiler service in each 12-month plan year, service reminders, priority scheduling during busy periods, 10% off eligible standard labour and digital service records. Repairs, parts, diagnostics and emergency attendance are not included.
Is the Homeowner Plan boiler insurance?
No. It is a maintenance service plan, not insurance or breakdown cover. Repairs and replacement parts are quoted separately, with the 10% discount applied to eligible standard labour while your plan payments are up to date.
Can I cancel the Homeowner Plan?
The initial minimum term is 12 months. After that, the plan continues monthly until cancelled. Online customers normally also have a 14-day cooling-off right, subject to the full Homeowner Plan terms.
Does the annual service keep my manufacturer warranty valid?
An annual service record can help you meet the servicing conditions required by many manufacturer warranties. Requirements vary, so you remain responsible for checking and complying with your boiler manufacturer’s terms.
Does priority scheduling guarantee an immediate appointment?
No. Priority scheduling means plan customers receive reasonable preference during busy periods when suitable appointments are available. It does not guarantee an immediate, same-day or round-the-clock appointment.
Who can join the Homeowner Plan?
The consumer plan is for one eligible domestic gas boiler at the residential property registered when you join. Landlords, companies and other business customers should contact us before subscribing because separate terms may apply.
Which areas does the plan cover?
We cover West and North West London, including Kilburn, Queen’s Park, Ealing, Acton, Maida Vale and surrounding areas. Send us your postcode before joining if you would like us to confirm your address is within the service area.