1. What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites work properly, remember choices, understand how visitors use the site, and improve the browsing experience.
Cookies may be set by the website you are visiting or by third-party services used on that website.
2. How we use cookies
We may use cookies and similar technologies to:
- Make our website work properly
- Keep the website secure
- Remember cookie preferences
- Understand how visitors use our website
- Improve page content and user experience
- Measure enquiries and website performance
- Support contact forms, booking forms, maps, embedded content or analytics tools
We do not use cookies to collect information that directly identifies you unless you provide that information through a form, enquiry, booking or message.
3. Types of cookies we may use
Essential cookies
Essential cookies are needed for the website to work properly. These may include cookies used for security, page loading, form functionality, spam prevention, or remembering your cookie preferences.
These cookies cannot usually be switched off through our website because the site may not work properly without them.
Analytics cookies
Analytics cookies help us understand how visitors use our website. For example, they may show which pages are visited, how users arrive at the website, and which pages generate enquiries.
This helps us improve the website and make our services easier to find.
Analytics cookies are only used where enabled and, where required, with your consent.
Marketing cookies
Marketing cookies may be used to measure advertising performance or understand how visitors interact with our website after seeing an advert.
These cookies are only used where enabled and, where required, with your consent.
Functionality cookies
Functionality cookies may help provide enhanced website features, such as embedded maps, videos, forms, review widgets, or third-party booking tools.
Some of these services may set their own cookies.
4. Cookies we may use
The exact cookies used on our website may change depending on the tools, plugins and services active on the site.
Common examples may include:
5. Third-party services
Our website may use third-party services that can set cookies or similar technologies. These may include services such as:
- Website analytics tools
- Contact form or booking tools
- Spam protection tools
- Review widgets
- Embedded maps
- WhatsApp links
- Advertising or conversion tracking tools
Third-party providers may process data in line with their own privacy and cookie policies.
6. Managing cookie preferences
When you visit our website, you may be shown a cookie banner or cookie preference tool. You can use this to accept, reject or manage non-essential cookies where applicable.
You can also control cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a warning before cookies are stored.
Blocking some cookies may affect how the website works.
7. Essential cookies
Some cookies are necessary for the website to function and cannot be disabled through our cookie preference tool. These may include cookies used for security, form protection, remembering cookie choices, or basic website operation.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, cookies, plugins, tools or legal requirements.
The latest version will always be published on this page.
9. Contact us
If you have any questions about this Cookie Policy, contact:
The Happy Heating Co
Home Warmth Services Ltd
132 Kilburn Lane, London W10 4AJ
Email: hello@thehappyheating.co
Phone: 020 8051 2124