Need urgent help?
Call us for the fastest response. Calls are answered 24/7 by our AI receptionist, and engineer appointments are subject to availability.
Boiler & Heating Specialists
Contact The Happy Heating Co
Need help with your boiler, heating, plumbing or a Gas Safe job? Call, WhatsApp, email us or request a booking online.
Call us, any time
020 8051 2124
Answered 24 hours a day. We reply and book jobs in working hours.
Request a callback
Tell us what you need help with and we’ll get back to you. For urgent boiler, heating or plumbing issues, call 020 8051 2124 for the fastest response.
Calls are answered 24/7 by our AI receptionist. Engineer appointments and emergency attendance are subject to availability.
No upfront payment. We only use your details to respond to your enquiry and arrange an appointment.
No heating or no hot water
Call us, it is far quicker than a form and your details reach an engineer straight away.
A quote or a question
New boiler, heating upgrade or anything you are unsure about. Send us a WhatsApp or send the details below.
Book a service, repair or CP12
Choose a date that suits you and we will confirm your arrival window the day before.
Reliability
Operating Hours & Response Times
Booked work runs to fixed windows during core hours. Genuine emergencies are triaged by phone at any hour, any day of the year.
Core hours
Monday – Friday, 08:00 – 18:00
Standard booked visits for servicing, repairs, landlord CP12s and plumbing work across all 16 boroughs.
Standard £120 diagnostic rate
Morning and afternoon arrival windows, with a text 30 to 60 minutes before we arrive.
Extended
Evenings & Saturdays
Scheduled out-of-hours visits for busy homeowners who cannot take time off during the working week.
Saturday 08:00 – 18:00 · Evenings 18:00 – 21:00
Booked in advance at the published out-of-hours rate, confirmed before we travel.
On-Call
Emergency Call-out
Urgent priority dispatch for major leaks, total boiler lockouts and no heating in a home with young children or vulnerable residents.
Emergency priority dispatch
Phone triage answered 24/7. We make safe first, then agree the repair price with you.
Frequently Asked Questions
What people usually want to know about us.
These are the questions we get asked most about how we work and who we are. If yours isn't answered here, call or message us any time and we'll happily explain.
The fastest way is to call 020 8051 2124. Calls are answered 24/7 by our AI receptionist.
Yes. WhatsApp is useful if you want to send photos, fault codes or details about a boiler, heating or plumbing issue.
We cover West and North West London, including Ealing, Acton, Chiswick, Hammersmith, Kensington, Kilburn and nearby areas.
Yes. The Happy Heating Co is Gas Safe registered. Our Gas Safe registration number is 657972.