020 8051 2124Book online
020 8051 2124Book online

Emergency plumbing

Emergency plumber in West & North West London

Rapid emergency response for burst pipes, leaks, and stopcock failures across West and North West London.

Burst pipes, uncontrollable leaks, overflowing toilets, and sudden loss of water stopped fast. Our phone is answered 24/7 with rapid local dispatch across West London.

WhatsApp an engineer020 8051 2124
  • 24/7 call answering, day or night
  • convenient AM/PM slot with arrival notices
  • We make safe before anything else

Emergency call-out, weekday

Emergency visits starting from £180

Emergency plumbing and make-safe from £150 for the first hour. Immediate damage is isolated first, with transparent hourly rates and fixed repair quotes confirmed before proceeding.

  • Make-safe included in the call-out
  • Price confirmed before we travel
  • 12-month workmanship guarantee on repairs
Emergency call-out (Weekday, 1st hr)
£180 first hour
Emergency out-of-hours / weekend / night
£220 first hour
Scheduled standard diagnostic (Weekday)
£120 first hour
Call 020 8051 2124
  • 24/7instant call answering & triage
  • 1-hourarrival windows
  • 0800 111 999— if you smell gas, call this first
Call 020 8051 2124

IMMEDIATE ACTION

Three steps to contain the leak right now.

Turn off your main internal stopcock, open the lowest cold tap to relieve pipe pressure, and isolate nearby electrics. Our team will guide you through immediate safety steps over the phone.

Turn off the water

Find your stopcock and turn it clockwise. It's most often under the kitchen sink, in a downstairs cupboard, hallway, utility area or near where the mains water enters the property.

Make electrics safe

If water is near sockets, lights or appliances, switch off the affected circuit at the consumer unit — only if it is safe to do so.

Call us

Use towels or buckets to contain the water, then call 020 8051 2124. We answer 24/7 and will advise you on the safest next step.

EMERGENCIES WE COVER

Burst pipes, active leaks & stopcock failures.

From high-pressure pipe splits and leaking ceiling valves to blocked waste overflows and failed stopcocks, our local plumbers arrive equipped to isolate the hazard and complete a lasting repair.

Emergency Boiler Repair

Fast dispatch for sudden breakdowns, complete loss of heat or frozen pipes.

Overflowing or leaking toilets

Contained and made safe first, then repaired properly rather than patched.

Stopcock & valve failures

Stiff, seized or failed stopcocks and faulty isolation valves, so you can shut the water off next time.

Urgent pipework issues

Water coming through ceilings, loss of water and pipework failures inside the property.

EMERGENCY PLUMBING GUIDANCE

Do you need emergency plumbing dispatch?

Emergency call-outs carry an urgent dispatch fee because we mobilise immediately to stop flooding and contain leaks. If your issue isn't causing active water damage, booking a standard weekday slot saves you money.

CALL US IMMEDIATELY

Urgent Emergency Dispatch

When safety or property damage is on the line — we prioritise arrival.

  • Active water leak coming through a ceiling or floor
  • Burst pipe that cannot be isolated with the stopcock
  • Water leaking near electrical consumer units or sockets
  • Total loss of water or severely overflowing toilet
Call 020 8051 2124

SAVE £30 ON CALL-OUT

Book a Standard Appointment

Non-destructive issues that can be handled during normal hours.

  • Dripping kitchen or bathroom tap
  • Slow-filling or weeping toilet cistern
  • Single cold radiator in a home with working heat
  • Planned valve replacements or tap installations
Book a standard slot

CLEAR EMERGENCY RATES

Transparent call-out rates. No hidden fees.

Urgent breakdown calls are prioritised for rapid dispatch. We confirm your attendance rate upfront before setting off and agree any parts or extra labour in writing before starting work.

Scheduled Plumbing

Everyday repairs during normal hours.

£120one-off

For everyday plumbing repairs, dripping mixer taps, running toilets, and minor pipework issues booked during standard working hours.

Mon – Fri (08:00 – 18:00)

Book a standard slot

What’s included:

  • First full hour on site to complete the repair
  • Inspection of domestic pipework, taps, & valves
  • Standard washers, O-rings & fittings from van stock
  • Fixed price agreed before any additional work
  • Convenient morning or afternoon arrival slot
  • 12-month guarantee on all plumbing labour

Emergency Weekday Call-Out

Rapid daytime leak containment.

£180one-off

Priority same-day dispatch for active leaks, overflowing toilets, or failed valves causing water damage during normal daytime hours.

Mon – Fri (Priority Dispatch)

Request urgent dispatch

Everything in Standard, plus:

  • Priority emergency dispatch across West London & North West London
  • Immediate water isolation & leak make-safe
  • Inspection of burst pipework, cylinders & stopcocks
  • Universal emergency compression fittings on van
  • Clear upfront pricing before extra work continues
  • Digital report & photos for landlords/insurance

Out-of-Hours Emergency

24/7 priority emergency response.

£220one-off

Urgent out-of-hours response when pipes burst, ceilings leak, or main stopcocks fail during nights, weekends, or bank holidays.

Evenings, Weekends & Bank Holidays

Call 020 8051 2124

Emergency cover includes:

  • 24/7 emergency response & rapid dispatch
  • Evening & weekend attendance across West London
  • Urgent water isolation & damage containment
  • Experienced local plumber with pipe-freeze gear
  • Transparent pricing confirmed before engineer arrives
  • 12-month labour guarantee on all repair work

Can't locate or turn your main stopcock?

If your internal stopcock is seized or hidden behind kitchen units, do not force it with pliers as it can shear. Call us immediately and we will guide you through finding your external valve while our engineer is on the way.

Call 020 8051 2124

FOR LANDLORDS & LETTING AGENTS

Tenant-reported emergencies, handled directly.

We support landlords and property managers with urgent leaks, burst pipes, failed stopcocks, and overflowing cisterns. We liaise directly with your tenant, make the property safe, and email photos and itemised reports straight to your inbox.

  • Make safe first, then report back to you
  • Clear invoice and repair notes for your records
  • Access coordinated directly with your tenant
  • Honest arrival time given before you commit

What we don’t cover

Where you need a different specialist

  • Main drain and external drainage blockages
  • Sewer problems — you may need a drainage specialist
  • Suspected gas escapes — call 0800 111 999 first
  • We focus on emergency plumbing inside the property

The Happy Heating Co. is Gas Safe registered under number 657972 and fully insured (£2m Public Liability) for your peace of mind.

Book emergency repair

VERIFIED LOCAL REVIEWS

The emergency plumbers your neighbours trust across West London.

Read verified 5-star Google reviews from local homeowners and landlords we've helped with urgent water leaks, burst pipes, and plumbing emergencies.

Read all reviews on Google
“Finally a plumber we can trust. Works quickly, tidily, and at a really fair price. Have cancelled our British Gas contract!”

Philip N.

Customer in Sloane Square SW1W

“I thank my lucky stars to have found Happy Heating! Adam was amazing, sorted our problem quickly, and left the place spotless.”

Davey M.

Customer in Putney SW15

“Really helpful, great communication, understood urgency and worked at short notice for a fair price. So glad I chose Adam.”

Ruth R.

Customer in Sheen SW14

“I am so relieved to have found Adam. Finding a good, reliable heating engineer in London is honestly like finding gold dust.”

Anuja W.

Homeowner in Sheen SW14

“Had a boiler fault no one else could diagnose. Adam found the issue quickly and repaired it for a reasonable price. 10/10!”

PJ S.

Boiler Repair Customer

“Great service from Adam and a very reasonable price. Friendly, punctual, and highly recommended!”

Lewis L.

Customer in Shepherd's Bush W12

“Adam was incredibly professional. Carried out both of our Landlord CP12 gas certificates quickly and without hassle.”

Monica R.

Landlord in Kensal Green NW10

“Adam is always friendly and professional. He does a great job every time on our annual boiler service. Highly recommend.”

Victoria J.

Customer in Barnes SW13

AREAS WE COVER

Check if we cover your postcode.

One postcode, one form. Tell us where you are and we will confirm before you give us anything else.

Type your postcode in and the checker tells you straight away whether we cover your area. If we do, you fill in the service you need and the best time for us to call.

  • Honest arrival time before you commit
  • Price confirmed before we travel
  • Make-safe included in the call-out
  • 12-month workmanship guarantee on repairs

Check if we cover your area

Enter your postcode below to confirm coverage. If you're in our West or North West London area, it unlocks the booking form right away.

Postcode Coverage Checker

No upfront payment. We only use your details to confirm your appointment.

Hover or focus an area to highlight it on the map.

On our doorstep

West London

Further out

FREQUENTLY ASKED QUESTIONS

Emergency plumbing, active leaks & make-safe guidance.

Dealing with a burst pipe, ceiling leak, overflowing toilet or seized stopcock? Here are clear answers about our rapid emergency attendance, out-of-hours callout rates, what we can isolate immediately, and what steps to take before our plumber arrives.

Talk to an engineer

Turn off your main stopcock immediately to stop water flow, turn on cold taps to drain remaining pipe pressure, switch off your boiler if water is near electricals, and call our 24/7 emergency line on 020 8051 2124.

Our phone line is answered 24/7, 365 days a year. We dispatch local Gas Safe plumbers across West and North West London and aim to arrive within 120 minutes, subject to availability.

We operate with 100% transparent pricing and no hidden fees. Standard daytime slots start from £120, and out-of-hours evening or weekend rates are clearly confirmed on the phone before dispatch.

We repair burst pipes, severe ceiling leaks, seized or leaking stopcocks, overflowing toilet cisterns, failed float valves, and leaking unvented cylinder pipework.

Yes. We liaise directly with your tenants for urgent access, contain the leak, and email digital photos, an itemised invoice, and a job report directly to you and your letting agent.

Resources & advice

Helpful Boiler & Heating Advice

Practical guides from The Happy Heating Co to help you understand common boiler, heating and gas safety issues before you book an engineer.

View resources hub

Related services

More ways we keep your home warm, safe and dry.

From scheduled maintenance to urgent repairs and energy-saving upgrades, explore our complete range of heating and plumbing services.

BOOKED WORK

General Plumbing Services

Scheduled repairs for dripping taps, running toilets and pipe alterations.

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HEATING 24/7

Emergency Boiler Repair

Priority 24/7 dispatch for boiler lockouts, no heating and no hot water.

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HEATING CARE

Central Heating Repairs

Fix cold radiators, leaking valves and noisy heating circulation pumps.

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GAS SAFE

Cooker & Hob Installation

Safe disconnection, gas point alterations and new appliance fitting.

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LOCAL. GAS SAFE. STRAIGHTFORWARD.

Heating problem? Let's get it sorted.

Book a trusted local engineer for boilers, heating and plumbing across West and North West London.

Gas Safe registered · 657972★★★★★ 5.0 Google reviews£2,000,000 Public Liability Insured
Book an engineer →Call 020 8051 2124

24/7 instant call answering & triage. Same-day visits subject to availability.

Call 020 8051 2124 Message Us